Yes. We are a European company headquartered in Copenhagen. Our warehouse is located in Brøndby, from where all orders are shipped.

We accept a variety of payment methods, including credit cards (Visa, MasterCard, etc.), debit cards, PayPal, SEPA, iDEAL, Bancontact, and Klarna. You can also see the available payment options at checkout, based on the country you're located in.

You can find our contact information at the bottom of the website under “Contact Us,” at the top of the page (on desktop) under “Need Help?”, or through our live chat. You can also email us directly at: info@reliefr.com

To receive updates on our latest news, offers, and promotions, you can join our VIP customer club on Facebook or subscribe to our email newsletter. Simply enter your email address in the sign-up field at the bottom right corner of our website.

All discount codes must be entered at checkout.

If the discount isn’t applied, please:

• Make sure the code is correct.
• Check that it hasn’t expired.
• Verify that the items in your cart are eligible.

If the issue persists, please contact customer service at info@reliefr.com or via our contact form.

Our standard delivery time is 2–3 business days if you place your order before 2:00 PM on a weekday.

We offer free shipping on orders over € 100. For orders below that amount, shipping costs depend on your country — the final price will be displayed at checkout

We offer a range of delivery options, all of which are visible at checkout. At the moment, we use GLS and UPS, as these are the carriers that have provided the highest level of satisfaction among our customers.

At the moment, we unfortunately don’t have a physical store where you can view or pick up our products. If you're unsure whether our products are right for you, we offer a 30-day satisfaction guarantee — so you can try them out with peace of mind.

If you wish to return a product, please contact our customer service at info@reliefr.com or via our contact form on the website. We will guide you on how to create a return label. Please note: Reliefr does not cover the cost of return shipping.

We apologise for the inconvenience. Please contact customer service immediately — we will arrange a replacement or return.

We may ask you to provide photos to help us resolve the issue quickly.

After placing your order, you will receive a confirmation email with details about your order, including an order number. Please check your inbox and spam folder to ensure the email has been received. If you haven’t received it, please contact our customer service.

You can find your order number in your order confirmation email, which you’ll receive shortly after placing your order. If you can’t locate it, please check your spam or junk folder.

Unfortunately, we may not be able to change or cancel your order after payment, as we strive to process orders quickly. If you need to make changes, please contact our customer service as soon as possible to see if anything can be done.

Because we are confident in the quality and positive effects of our products, we offer a 30-day satisfaction guarantee on all items.

In addition, we provide a 2-year warranty in accordance with consumer protection laws. This warranty covers defects in materials and/or manufacturing.

It does not cover issues caused by incorrect use of the product.

In the case of a valid claim, we will cover return shipping costs to a reasonable extent.

We offer a 2-year warranty in accordance with consumer protection laws. Our warranty covers defects in materials and/or manufacturing. It does not cover faults or damage caused by improper use of the product. In the case of a valid warranty claim, we will cover return shipping costs to a reasonable extent.

If you wish to exchange one or more products, please contact our customer service at info@reliefr.com or via the contact form on our website.

If you would like a refund, please contact our customer service at info@reliefr.eu or via the contact form on our website. We process returns and warranty claims daily to ensure the best possible experience. Once we receive the item at our warehouse, it typically takes up to 10 business days for the refund to appear in your account.

Simply place your foot massage roller on the floor – it's ready to use right away. Then, roll your feet back and forth over it to enjoy the massage. It can be used with or without socks, but we recommend using it without for the best effect.

If you have very sore feet, we recommend using it for at least 10 minutes a day.

There are no limits on how long or short your sessions should be — use the Reliefr Foot Massage Roller whenever you feel the need for a relaxing massage.

Yes. A physical user manual is included in 12 languages, including English. If the printed version has been lost, you can also request a digital copy by contacting info@reliefr.com or using the contact form on our website.

Fodlux Pro uses advanced technology to target and relieve chronic pain in the feet, back, and legs through heat and massage. This can help reduce pain and increase overall comfort.

Yes, Fodlux Pro features a flexible foot massage design that is suitable for all foot types. It’s built to provide comfort and relief for a wide range of users.

Plantar fasciitis socks are elastic and designed to improve blood circulation in the legs by applying graduated compression. They help reduce swelling, relieve fatigue, and can aid in preventing blood clots. They’re commonly used by individuals with varicose veins or in situations involving prolonged standing or sitting.

Plantar fasciitis socks can help relieve chronic pain by improving blood circulation, reducing swelling, and providing support to muscles and joints. They also help prevent further injury.

If you have further questions about our products, feel free to contact our customer service at info@reliefr.com. You can also check our product descriptions, which typically include detailed information about sizes, materials, usage instructions, and more.